How to Request a Service on Freshservice
The Service Catalogue consolidates all the services that you, as an employee, are entitled to. The catalogue makes it easy for you to request for services by providing a one stop shop on the portal. Managers have even more options and can request IT hardware items for their staff such as laptops, tablets and phones.
To raise a service request,
Login to the end user portal and click on either Service Catalogue or Request New
Service.
From the list of services click on the one that you want to request. You can even search
for it directly.
This takes you to the checkout page that provides more details about the service and tells you when you can expect it.
If you need more than one of the item, specify the quantity.
In case you’re placing the request on somebody else’s behalf, enter their email address
and then click on Place Request.
